Tom Barclay
Chief Executive

I have been the Chief Executive of the Clyde Valley Group since October 2005.  Since that time I have led on substantial change and growth, both within the housing association and subsidiary company. We have recently entered a new period of change with the development of our Corporate Plan for 2011-2016 which sets out our vision and ambitions for the future.

The organisation has delivered on a number of achievements, not least our 5th place listing on the Sunday Times Best 100 Companies to Work For in the UK and securing 2 Star Status (Outstanding) through the Best Companies accreditation, which validates the excellent services and standards delivered by all of our people.

The future provides both our business and the industry at large with a host of both challenge and opportunity. My ambition for the Group is that we rise to these challenges and seize the opportunities and in doing so continue to develop  our partner relationships   and be one of the best housing providers in the UK.

I also continue to contribute to and support our professional bodes as Junior Vice Chair of RICS Scotland Board and Vice Chair Policy of the Scotland Board for the Chartered Institute of Housing.

Stewart MacKenzie
Operations Director

I joined the Association in September 2007 as Head of Housing Services and became Operations Director in April 2010 following an organisational review.

I am a business graduate and qualified housing professional who since 1984 have worked in a variety of roles for a number of housing organisations across Scotland.

In my current role as Operations Director at Clyde Valley, I am responsible for overseeing the effective delivery of a range of services to customers.  These services include estate management, allocations, arrears recovery, income maximisation, reactive repairs, cyclical maintenance, property factoring and tenant participation.

Recent achievements at Clyde Valley have included the introduction of Rent Harmonisation and Repairs By Appointment, with a clear focus on seeking to improve service and increase customer satisfaction.

Future ambitions include delivering continuous service improvements as well as developing new and innovative services, which meet the changing needs and expectations of the Association’s broad customer base, against a backdrop of challenging economic climate.

John Turnbull
Investment Director

My role of Investment Director oversees delivery of the capital spend on our own stock and leads on asset growth for the Group – two of our fundamental Corporate Plan objectives.

In relation to asset management the Association have allocated in excess of £7.5m to be invested on our own stock and this has to be delivered in the most cost effective way to maximise the benefit for our tenants. Our historic new build spend is in excess of £143m but with reduced amount of public sector funding maintaining our new build programme is more challenging than ever before, although we are well placed to do so.

My priorities for the next 12 months are to continue to attract grant funding for new build projects; deliver investment programme across our own stock with the aim of achieving Scottish Housing Quality Standard compliance by 2015 and Identify income generating opportunities for Clyde Valley Property Services.

Nareen Owens
Corporate Services Director

The main elements of my role are to lead on and ensure  effective governance, human resources, information technology, performance management, contract management, communications and overall facility management for both our Headquarters and One Wellwynd Social Enterprise Centre.

I am a Chartered Fellow (CFICPD) of the Chartered Institute for Personnel and Development and my biggest achievement has been the contribution to the culture change process for the Clyde Valley Group. This has recently resulted in CVG being awarded 2 Star Status from Best Companies and placing 5^th on the Sunday Times Best 100 Companies to Work For List, as well as winner of the Employer of the Year at the Lanarkshire Business Excellence Awards. Most recently the Group has been successful in achieving the Customer Service Excellence Accreditation and has aspirations through its HR strategy to cement itself as a learning organisation with the ultimate goal of further improving customer services, both internally and externally.

Shirley MacDonald
Finance Director

I have been Finance Director of the Clyde Valley Group since February 2007. Since that time the organisation has achieved substantial change and growth despite challenging economic conditions for the industry and wider world.

My main role is to provide strategic financial support to the business including Treasury Management, Refinancing, Business Planning and ensuring that Finance is at the forefront in supporting the developing business.

I am a member of the Chartered Institute of Management Accountants (CIMA) and a Member of the Association of Accounting Technicians (MAAT) with a variety of experience in different roles working in public sector organisations prior to my appointment here. Notable achievements since joining the company include leading on the £80m refinancing, working with Investment Directorate developing potential, new and innovative delivery models and promoting financial awareness which has achieved improved financial performance and increased flexibility.

My main ambition is to continue to achieve financial sustainability of the business to support the Corporate Plan Vision and Ambitions and continue to operate as a great company.