The Association has its own Welfare Benefits Adviser, offering advice and assistance on all Social Security Benefits, Pension Credit and Tax Credits.
To arrange an appointment or home visit, please contact our Welfare Benefits Adviser on:
01698 328266 Monday, Wednesday and Thursday 9.00 - 5.00 pm
01698 428426 Tuesday 9.00 - 5.00 pm
01236 425589 Friday 9.30 - 12.30 pm
Alternatively, you can collect a Housing Benefit Application Form from your local Association office, or from the local Councils One Stop Shop, or we can post one to you.
Fill in your form and preferably hand it in, along with all relevant documentation, to the Councils Housing Benefit office.
Let your Housing Assistant/Housing Officer at the Association know that you have submitted your form to the Council. The Association can provide you with a manual calculation, which will estimate the amount of rent you may have to pay. This estimated amount should be paid until the Council notifies you of the outcome of their assessment of your application for housing benefit.
It is important that you realise that entitlement can normally only start from the date the Council receives your form. They are generally unable to backdate housing benefit - so do not delay your application.
If you are unsure how to complete a housing benefit claim form please contact our Housing Benefit Adviser or your Housing Officer.